Security Information

The security of your data is of the utmost importance at Vendor Wizard. We have partnered with industry leaders in order to provide an easily accessible and extremely secure environment for your data.

Hosting Environment

Vendor Wizard leverages the experience and strength of Rackspace, Inc. (NYSE:RAX) for hosting your vendor application. Rackspace is trusted by more than 90,000 business customers in more than 120 countries, managing more than 56,000 servers, 1,600,000 e-mail accounts, and 259,000 cloud hosting domains.

Precision Environment

  • Every data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be an HVAC system failure.
  • Every 90 seconds, all the air in our data centers are circulated and filtered to remove dust and contaminants.
  • Our advanced fire suppression systems are designed to stop fires from spreading in the unlikely event one should occur.

Conditioned Power

  • Should a total utility power outage ever occur, all of our data centers' power systems are designed to run uninterrupted, with every server receiving conditioned UPS (Uninterruptible Power Supply) power.
  • Our UPS power subsystem is N+1 redundant, with instantaneous failover if the primary UPS fails.
  • If an extended utility power outage occurs, our routinely tested, on-site diesel generators can run indefinitely.

Core Routing Equipment

  • Only fully redundant, enterprise-class routing equipment is used in Rackspace data centers.
  • Fiber carriers enter our data centers at disparate points to guard against service failure.

Network Technicians

  • We require that the networking and security teams working in our data centers be certified. We also require that they be thoroughly experienced in managing and monitoring enterprise level networks.
  • Our Certified Network Technicians are trained to the highest industry standards.

Application Security

The Rackspace hosting environment is designed to ensure the highest levels of security for customer data - covering all three critical security areas: physical security; system security; and operational security.

Physical Security - Includes locking down and logging all physical access to servers at our data center.

System Security - Involves locking down customer systems from the inside, starting with hardened operating systems and up-to-date patching.

Operational Security - Involves creating business processes that follow security best practices, limiting access to confidential information and maintaining increased security over time.

Document Security

Vendor Wizard leverages the enormous scale and state-of-the-art security of Amazon S3 for storage of your documents. Amazon, Inc. (NASDAQ:AMZN) has many years of experience in designing, constructing, and operating large-scale data centers. This experience has been applied to the AWS platform and infrastructure. Our Document Storage Security Features Include: